Privacy Policy

Effective Date: June 24, 2026

Backbone AI Solutions, operated under F&C Ventures LLC ("we," "our," "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, website, consultations, forms, and SMS messaging services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Name
• Phone number
• Email address
• Business information
• Appointment details
• Consultation details
• Communication preferences
• Any other information you voluntarily provide

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries
• Schedule and confirm consultations
• Provide customer support
• Deliver onboarding updates
• Send service-related communications
• Improve our services

3. SMS Messaging and Consent

Consent to Receive Messages

By providing your phone number and opting in through an unchecked consent box or other clear written opt-in, you consent to receive SMS text messages from Backbone AI Solutions regarding:

• Consultation scheduling
• Appointment confirmations
• Follow-up messages
• Customer support
• Service updates
• Onboarding information
• Limited service-related promotional messages, only where allowed and consented to

Message Frequency & Charges

Message frequency may vary. Message and data rates may apply.

Opt-Out and Help

4. Data Sharing

We do not sell, rent, or share customer data with third parties for promotional or marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM, email, scheduling, hosting, or messaging support, is permitted only as needed to provide services to us. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

Service Providers

We may engage trusted service providers (for example: our website host, CRM platform, SMS messaging provider, calendar/scheduling tool, email service, and payment processor) who process limited data only as our contractors. These service providers are required to use the information only to provide services to us and may not use, retain, or disclose it for their own independent marketing purposes.

Legal Disclosures

We may disclose personal information only when required by law — for example, in response to a subpoena, court order, or other lawful government request — or when necessary to protect our rights, property, or safety, or that of our customers or others.

Questions About Data Sharing

If you have questions about how we handle your information, contact us directly:

• Phone: 317-751-9400
• Email: cesar@backboneai.ai

5. Security and Controls

We maintain administrative, technical, and contractual safeguards to prevent unauthorized sharing or access. We use reasonable safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss.

6. Your Rights

Users may request access, correction, or deletion of their information where applicable by contacting Backbone AI Solutions using the contact information below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.