Privacy Policy & SMS Messaging Terms

Effective Date: April 25, 2026

Backbone AI Systems, operated under F&C Ventures LLC ("we," "our," "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, website, consultations, forms, and SMS messaging services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Name
• Phone number
• Email address
• Business information
• Appointment details
• Consultation details
• Communication preferences
• Any other information you voluntarily provide

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries
• Schedule and confirm consultations
• Provide customer support
• Deliver onboarding updates
• Send service-related communications
• Improve our services

3. SMS Messaging Terms

Consent to Receive Messages

By providing your phone number and opting in, you consent to receive SMS text messages from Backbone AI Systems regarding:

• Consultation scheduling
• Appointment confirmations
• Follow-up messages
• Customer support
• Service updates
• Onboarding information
• Limited service-related promotional messages

Message Frequency & Charges

Message frequency may vary. Message and data rates may apply.

Opt-Out and Help

4. Data Sharing

We do not sell, rent, or share customer data with third parties for promotional or marketing purposes.

Service Providers

We may share limited information with trusted service providers who help us operate our business (for example: our website host, CRM platform, SMS messaging provider, calendar/scheduling tool, email service, and payment processor). These service providers are contractually required to use the information only to provide services to us and to protect it consistently with this Privacy Policy.

Legal Disclosures

We may disclose personal information when required by law — for example, in response to a subpoena, court order, or other lawful government request — or when necessary to protect our rights, property, or safety, or that of our customers or others. Other than these limited circumstances, personal information is not shared except as required by law.

Questions About Data Sharing

If you have questions about how we handle your information, contact us directly:

• Phone: 317-751-9400
• Email: cesar@backboneai.ai

5. Security

We use reasonable safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss.

6. Your Rights

Users may request access, correction, or deletion of their information where applicable by contacting Backbone AI Systems using the contact information below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.